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Terms and Conditions

GENERAL TERMS AND CONDITIONS OF USE AND LEGAL NOTICE FOR THE WEBSITE WWW.KEYBIOLOGICAL.COM

I. GENERAL INFORMATION

In compliance with the obligation to provide information as stipulated in Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) of 11 July, the following general information on this website is provided below:

The ownership of this website, www.keybiological.com, (hereinafter, Website) is held by: KEYBIOLOGICAL S.L., with Tax Identification Number: B27832898, registered in Vigo and whose representative is: Juan Fernández, and whose contact details are:

Address: Polígono Oceanis – Nave 5.07 Cataboi,
36418 Atios – Pontevedra, Galicia
Spain
Contact telephone number: +34 986 48 08 28
Contact email: administracion@keybiological.com

II. GENERAL TERMS AND CONDITIONS OF USE

Purpose of the Terms: The Website

The purpose of these General Conditions of Use (hereinafter, Conditions) is to regulate access to and use of the Website. For the purposes of these Terms and Conditions, the Website shall be understood to mean: the external appearance of the screen interfaces, both static and dynamic, i.e. the navigation tree; and all the elements integrated both in the screen interfaces and in the navigation tree (hereinafter, Content) and all those online services or resources that may be offered to Users (hereinafter, Services).

Keybiological reserves the right to modify, at any time and without prior notice, the presentation and configuration of the Web Site and the Contents and Services that may be incorporated in it. The User acknowledges and accepts that at any time Keybiological can interrupt, deactivate and/or cancel any of these elements that are integrated in the Web Site or the access to them.

Apart from the cost of connection through the telecommunications network supplied by the access provider, and which has been contracted by the User, some of the Content or Services offered by Keybiological or, where appropriate, third parties through the Website may be subject to the prior contracting of the Content or Service, in which case the corresponding General or Particular Conditions governing this will be clearly specified and/or made available to the User.

The use of any of the Contents or Services of the Website may be made by prior subscription or registration of the User.

The User

The access, navigation and use of the Website, as well as the spaces enabled for interaction between the Users, and the User and Keybiological, such as the comments and/or blogging spaces, confers the condition of User, and therefore the User accepts, from the moment he/she starts navigating the Website, all the Conditions established here, as well as their subsequent modifications, without prejudice to the application of the corresponding legal regulations of obligatory compliance as the case may be. Given the relevance of the above, the User is recommended to read them every time he/she visits the Website.

The Keybiological website provides a wide range of information, services and data. The User assumes responsibility for the correct use of the Website. This responsibility will extend to:

  • A use of the information, Content, and/or Services and data offered by Keybiological that is not contrary to the provisions of these Terms, the law, public morals, or public order, or that in any other way may cause harm to the rights of third parties or the proper functioning of the Website.
  • The truthfulness and legality of the information provided by the User in the forms provided by Keybiological for access to certain Content or Services offered by the Website. In any case, the User will immediately notify Keybiological of any event that may allow the improper use of the information registered in these forms, such as, but not limited to, theft, loss, or unauthorized access to identifiers and/or passwords, in order to proceed with their immediate cancellation.

Keybiological reserves the right to remove all those comments and contributions that violate the law, the respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, spamming, that attempt against youth or childhood, order or public safety or that, in its opinion, are not suitable for publication.

In any case, Keybiological will not be responsible for the opinions expressed by the Users through comments or other blogging or participation tools that may exist.

The mere access to this Web Site does not imply any type of commercial relationship between Keybiological and the User.

The User declares to be of legal age and to have sufficient legal capacity to be bound by these Conditions. Therefore, this Keybiological website is not addressed to minors. Keybiological declines any responsibility for the non-fulfilment of this requirement.

The Website is primarily intended for Users residing in Spain. Keybiological does not ensure that the Website complies with the legislation of other countries, either totally or partially. If the User resides or is domiciled in another place and decides to access and/or browse the Web Site, he/she will do so under his/her own responsibility, he/she must ensure that such access and browsing complies with the local legislation applicable to him/her, and Keybiological does not assume any responsibility whatsoever that may arise from such access.

III. ACCESS AND NAVIGATION ON THE WEB SITE: EXCLUSION OF WARRANTIES AND LIABILITY

Keybiological does not guarantee the continuity, availability and usefulness of the Website, nor of the Contents or Services. Keybiological will do its best to ensure the proper functioning of the Website, however, it is not responsible for and does not guarantee that access to this Website will be uninterrupted or error-free.

Keybiological is not responsible for or guarantees that the content or software that can be accessed through this Web Site is free of error or causes damage to the User’s computer system (software and hardware). In no case Keybiological will be responsible for the losses, damages or prejudices of any type that arise from the access, navigation and use of the Web Site, including, but not limited to, those caused to the computer systems or those provoked by the introduction of viruses.

Keybiological is not responsible either for the damages that could be caused to the users by an inadequate use of this Web Site. In particular, Keybiological is not responsible in any way whatsoever for any telecommunications failures, interruptions, faults or defects that may occur.

IV. PRIVACY POLICY AND DATA PROTECTION

Respecting the provisions of current legislation, Keybiological (hereinafter also Website) undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected.

Laws that incorporates this privacy policy

This privacy policy is adapted to the Spanish and European regulations in force regarding the protection of personal data on the Internet. Specifically, the same respects the following regulations:

  • The Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
  • The Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
  • Royal Decree 1720/2007, of December 21, which approves the Regulation implementing Organic Law 15/1999, of December 13, on the Protection of Personal Data (RDLOPD).
  • Law 34/2002, of July 11, 2002, on Information Society Services and Electronic Commerce (LSSI-CE).

Identity of the person responsible for the processing of personal data

The person responsible for the processing of the personal data collected in Keybiological is: KEYBIOLOGICAL S.L., with Tax Identification Number: B27832898 and registered in Vigo, whose representative is: Juan Fernández (hereinafter, the Data Controller). Its contact details are as follows:

Address: Polígono Oceanis – Nave 5.07 Cataboi,
36418 Atios – Pontevedra, Galicia
Spain
Contact telephone number: +34 986 48 08 28
Contact email: administracion@keybiological.com

Registration of Personal Data

The personal data collected by Keybiological, by means of the forms extended in its pages, will be introduced in an automated file under the responsibility of the person in charge of the treatment with the purpose of being able to facilitate, speed up and fulfill the commitments established between Keybiological and the User or the maintenance of the relation established in the forms that this one fills in, or to attend a request or consultation of the same one.

Principles applicable to the treatment of personal data

The processing of the User’s personal data will be subject to the following principles contained in Article 5 of the RGPD and in Article 4 and following of the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Principle of lawfulness, fairness and transparency: the consent of the User will be required at all times after fully transparent information of the purposes for which personal data is collected.
  • Principle of purpose limitation: personal data will be collected for specified, explicit and legitimate purposes.
  • Principle of data minimization: the personal data collected will be only those strictly necessary in relation to the purposes for which they are processed.
  • Accuracy principle: personal data must be accurate and always up to date.
  • Principle of limitation of the storage period: personal data shall only be kept in such a way as to allow the identification of the User for the time necessary for the purposes for which they are processed.
  • Principle of integrity and confidentiality: personal data will be processed in such a way as to ensure their security and confidentiality.
  • Principle of proactive responsibility: the Data Controller shall be responsible for ensuring that the above principles are complied with.

Categories of personal data

The categories of data processed by Keybiological are only identification data. In no case, special categories of personal data within the meaning of Article 9 of the GDPR are processed.

Legal basis for the processing of personal data

The legal basis for the processing of personal data is consent. Keybiological undertakes to obtain the express and verifiable consent of the User for the processing of his/her personal data for one or more specific purposes.

The User shall have the right to withdraw consent at any time. It shall be as easy to withdraw consent as it is to give it. As a general rule, withdrawal of consent shall not condition the use of the Website.

On those occasions when the User must or may provide his/her data through forms to make enquiries, request information or for reasons related to the content of the Website, he/she will be informed in the event that the completion of any of them is compulsory due to the fact that they are essential for the correct development of the operation carried out.

Retention periods of personal data

Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: 5 years, or until the User requests their deletion.

At the time personal data is obtained, the User will be informed of the period for which the personal data will be retained or, where this is not possible, the criteria used to determine this period.

Recipients of personal data

The User’s personal data will not be shared with third parties.

In any case, at the time the personal data is collected, the User will be informed about the recipients or categories of recipients of the personal data.

Personal data of minors

Respecting the provisions of Articles 8 of the GDPR and 7 of the Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and guarantee of digital rights, only those over 14 years of age may give their consent to the processing of their personal data in a lawful manner by Keybiological. In the case of a minor under 14 years of age, the consent of the parents or guardians will be required for the processing, and this will only be considered lawful to the extent that they have authorized it.

Secrecy and security of personal data

Keybiological undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of the personal data and to avoid the accidental or illicit destruction, loss or alteration of personal data transmitted, conserved or otherwise processed, or the unauthorised communication or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transmitted securely and confidentially, as the transmission of data between the server and the User, and in return, is fully encrypted or encoded.

However, because Keybiological cannot guarantee the impregnability of the Internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of security of personal data occurs that is likely to result in a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a breach of security of personal data means any breach of security resulting in the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or the unauthorised disclosure of or access to such data.

Personal data will be treated as confidential by the Data Controller, who undertakes to inform and to ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, partners, and any other person to whom it makes the information accessible.

Rights arising from the processing of personal data

The User has over Keybiological and may, therefore, exercise against the Data Controller the following rights recognized in the RGPD and in the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights:

  • Right of access: this is the User’s right to obtain confirmation of whether or not Keybiological is processing their personal data and, if so, to obtain information about their specific personal data and the processing that Keybiological has carried out or is carrying out, as well as, among others, the information available on the origin of such data and the recipients of the communications made or planned for such data.
  • Right of rectification: This is the User’s right to have his or her personal data that proves to be inaccurate or, taking into account the purposes of the processing, incomplete, modified.
  • Right to Deletion (“Right to be Forgotten”): This is the User’s right, provided that current legislation does not stipulate otherwise, to obtain the deletion of their personal data when these are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn their consent to processing and there is no other legal basis for processing; the User objects to the processing and there is no other legitimate reason to continue; the personal data has been processed unlawfully; the personal data must be deleted to comply with a legal obligation; or the personal data has been obtained as a result of an offer of information society services to a child under 14 years of age.
    In addition to deleting the data, the Data Controller, taking into account the available technology and the cost of its implementation, must take reasonable steps to inform those responsible for processing the personal data about the data subject’s request to delete any links to those personal data.
  • Right to limitation of processing: This is the User’s right to limit the processing of his/her personal data. The User has the right to obtain the limitation of the processing when he/she contests the accuracy of his/her personal data; the processing is unlawful; the Controller no longer needs the personal data, but the User needs it to make claims; and when the User has objected to the processing.
  • Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive from the Controller his or her personal data in a structured, commonly used and machine-readable format, and to transmit it to another Controller. Whenever technically possible, the Data Controller shall transmit the data directly to such other controller.
  • Right to object: This is the User’s right not to have his or her personal data processed or to cease the processing of such data by Keybiological.
  • Right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individualized decision based solely on automated processing of his or her personal data, including profiling, unless otherwise provided by law.

Thus, the User may exercise their rights through written communication addressed to the Data Controller with the reference “GDPR-www.keybiological.com,” specifying:

  • Name, surname of the User and copy of the ID card. In cases where the representation is admitted, it will also be necessary the identification by the same means of the person representing the User, as well as the document proving the representation. The photocopy of the DNI may be substituted by any other means valid in law that proves the identity.
  • Request with the specific reasons for the request or information to be accessed.
  • Address for notification purposes.
  • Date and signature of the applicant.
  • Any document that accredits the request.

This application and any accompanying documents may be sent to the following address and/or e-mail address:

Postal address: Polígono Oceanis – Nave 5.07 Cataboi,
36418 Atios – Pontevedra, Galicia
Spain
E-mail: administracion@keybiological.com

Claims before the control authority

In the event that the User considers that there is a problem or infringement of the regulations in force in the way in which his personal data are being processed, he will have the right to effective judicial protection and to file a complaint before a supervisory authority, in particular, in the State in which he has his habitual residence, place of work or place of the alleged infringement. In the case of Spain, the supervisory authority is the Spanish Data Protection Agency (http://www.agpd.es).

V. COOKIE POLICY

Access to this Website may involve the use of cookies. Cookies are small amounts of information that are stored in the browser used by each User – in the different devices that may be used to browse – so that the server remembers certain information that will subsequently be read only by the server that implemented it. Cookies make browsing easier, more user-friendly and do not damage the browsing device.

The information collected through cookies may include the date and time of visits to the Website, the pages viewed, the time spent on the Website and the sites visited just before and just after the Website. However, no cookie allows the cookie to contact the User’s telephone number or any other means of personal contact. No cookie can extract information from the User’s hard drive or steal personal information. The only way for the User’s private information to be part of the Cookie file is for the User to personally give that information to the server.

Las cookies que permiten identificar a una persona se consideran datos personales. Las cookies que permiten identificar a una persona se consideran datos personales. Por tanto, les será de aplicación la Política de Privacidad descrita anteriormente. En este sentido, para la utilización de estas cookies será necesario el consentimiento del Usuario. Este consentimiento se comunicará, sobre la base de una verdadera elección, ofrecida mediante una decisión que afirme el consentimiento del Usuario al uso de cookies.

Own Cookies

They are those cookies that are sent to the User’s computer or device and managed exclusively by Keybiological for the better functioning of the Web Site.
The information collected is used to improve the quality of the Website and its Content and your experience as a User.
These cookies allow to recognize the User as a recurrent visitor of the Website and to adapt the content to offer him/her contents that adjust to his/her preferences.

Third-party cookies

These cookies are used and managed by external entities that provide Keybiological with services requested by Keybiological to improve the Website and the user’s experience when browsing the Website. The main purposes for which third-party cookies are used are to obtain access statistics and to analyze browsing information, that is, how the User interacts with the Website.

The information obtained refers, for example, to the number of pages visited, the language, the place where the IP address from which the User accesses, the number of Users accessing, the frequency and recurrence of visits, the time of visit, the browser used, the operator or type of device from which the visit is made. This information is used to improve the Web Site, and to detect new needs in order to offer the Users a Content and/or service of optimum quality. In any case, the information is collected anonymously and is used to improve the Web Site, and to detect new needs in order to offer Users the best quality Content and/or service.

You can obtain more information about cookies, privacy information, or consult the description of the type of cookies used, their main characteristics, expiration period, etc. at the following link(s):

Google: https://support.google.com/analytics/answer/6004245?hl=es-419
Woocommerce: https://docs.woocommerce.com/document/woocommerce-cookies/
Mailchimp: https://mailchimp.com/legal/cookies/

The entity(ies) in charge of the provision of cookies may transfer this information to third parties, provided that it is required by law or it is a third party that processes this information for such entities.

Social media cookies

Keybiological incorporates social network plugins, which allow access to social networks from the Website. For this reason, social network cookies may be stored in the User’s browser. The owners of these social networks have their own data protection policies and cookies, being themselves, in each case, responsible for their own files and their own privacy practices. The User must refer to them for information about these cookies and, where appropriate, the processing of personal data. For information purposes only, the links where you can consult these privacy policies and / or cookies are indicated below:

Facebook: https://www.facebook.com/policies/cookies/
Twitter: https://twitter.com/es/privacy
Instagram: https://help.instagram.com/1896641480634370?ref=ig
Youtube: https://policies.google.com/privacy?hl=es-419&gl=mx
Google+: https://policies.google.com/technologies/cookies?hl=es
Pinterest: https://policy.pinterest.com/es/privacy-policy
LinkedIn: https://www.linkedin.com/legal/cookie-policy?trk=hp-cookies

Disabling, rejecting and deleting cookies

The User can disable, reject and delete cookies – in whole or in part – installed on their device by configuring their browser (among which are, for example, Chrome, Firefox, Safari, Explorer).
In this regard, the procedures for rejecting and deleting cookies may differ from one Internet browser to another.
Consequently, the User must follow the instructions provided by the Internet browser that he/she is using.
In the event that you reject the use of cookies – in whole or in part – you may continue to use the Web Site, although you may be limited in the use of some of its features.

Acceptance and Changes to this Privacy and Cookie Policy

It is necessary that the User has read and agrees with the conditions on the protection of personal data contained in this Privacy and Cookies Policy, as well as to accept the processing of their personal data so that the Data Controller can proceed in the manner, during the periods and for the purposes indicated. The use of the Web Site will imply the acceptance of the Privacy and Cookies Policy of the same.

Keybiological reserves the right to modify its Privacy and Cookies Policy, according to its own criteria, or motivated by a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy and Cookies Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to be aware of the latest changes or updates.

This Privacy and Cookies Policy was updated on 30 May 2019 to adapt to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD) and to Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.


VI. LINKING POLICY

Se informa que el Sitio Web de Keybiological pone o puede poner a disposición de los Usuarios medios de enlace (como, entre otros, links, banners, botones), directorios y motores de búsqueda que permiten a los Usuarios acceder a sitios web pertenecientes y/o gestionados por terceros.

The Website may also include hyperlinks or links that allow access to websites of third parties other than Keybiological, and which are therefore not operated by Keybiological. The owners of such websites will have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.

The installation of these links, directories and search engines on the Website is intended to make it easier for Users to search for and access information available on the Internet, and may not be considered a suggestion, recommendation or invitation to visit them.

Keybiological does not offer or market itself or through third parties the products and/or services available on such linked sites.

Nor does it guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its property that can be accessed through the links.

Keybiological will in no case review or control the content of other websites, nor does it approve, examine or make its own the products and services, contents, files and any other material existing in the referred linked sites.

Keybiological does not assume any responsibility for the damages that could be caused by the access, use, quality or legality of the contents, communications, opinions, products and services of the web sites not managed by Keybiological and that are linked in this Web Site.

The User or third party who makes a hyperlink from a web page of another, different, website to the Keybiological Website must know that:

The reproduction – in whole or in part – of any of the Contents and/or Services of the Website is not permitted without the express authorisation of Keybiological.

No false, inaccurate or incorrect statement about the Keybiological Web Site, nor about the Contents and/or Services of the same is permitted.

With the exception of the hyperlink, the website on which the hyperlink is established will not contain any element of this Website that is protected as intellectual property by Spanish law, unless expressly authorised by Keybiological.

The establishment of the hyperlink does not imply the existence of a relationship between Keybiological and the owner of the website from which it is made, nor the knowledge and acceptance by Keybiological of the contents, services and/or activities offered on said website, and vice versa.

VII. INTELLECTUAL AND INDUSTRIAL PROPERTY

Keybiological itself or as an assignee, is the owner of all the intellectual and industrial property rights of the Website, as well as of the elements contained therein, unless otherwise indicated (including, but not limited to, images, sound, audio, video, software or texts, trademarks or logos, colour combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.). They will therefore be, where applicable, works protected as intellectual property by the Spanish legal system, and both Spanish and Community regulations in this field, as well as international treaties relating to the matter and signed by Spain, will be applicable to them.

All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including making available, of all or part of the contents of this website, for commercial purposes, in any medium and by any technical means, without the authorisation of Keybiological, are expressly prohibited.

In the event that the User or third party considers that any of the Contents of the Web Site involves a violation of the rights of protection of intellectual property, he/she should immediately notify Keybiological through the contact details in the GENERAL INFORMATION section of this document.

VIII. RETURN POLICY FOR THE WEBSITE WWW.KEYBIOLOGICAL.COM

In compliance with the consumer protection law, KeyBiological S.L. admits the return of products purchased in the store www.keybiological.com with a maximum period of 14 calendar days from the date of purchase (conditions apply). Purchases made previously, and/or through other stores or authorized sellers, are not subject to our return policy. In exceptional cases, we also offer the possibility of replacing the article (see section 2. Replacement process).

Conditions:

In no case will we accept returns or replacements of items purchased more than 14 calendar days from the date of purchase, which is the mandatory period determined by the consumer protection law.

The return shipping costs -return costs- will always and in all cases be borne by the buyer.

The product or products to be returned must be in their original packaging, closed and in perfect condition. A copy of the receipt of your purchase must be included in the return package.

You must inform us of your request for return or replacement so that we can handle your request properly. Please refer to sections 1 and 2 in this regard.

The shipping address for returns and/or replacements is as follows:

KEYBIOLOGICAL, S.L.
Polígono Oceanis – Nave 5.07 Cataboi,
36418 Atios – Pontevedra, Galicia

1. RETURN PROCESS

Before sending your return and if you have not already done so, you must contact us informing us that you are going to make the return. To do this you must send an email to administracion@keybiological.com including in the subject of your message the word RETURN accompanied by the number of your order, which can be found on your purchase invoice. This process is necessary so that we can properly manage your request, understanding that the return period of 14 days is effective from the date of purchase and does not depend in any case on the sending, receipt or response of this message.

Once we receive your package and verify that your return complies with the conditions set forth in this return policy, we will refund your money within 14 days of receipt of your package. The refund will be made for the amount of the products purchased, including, if applicable, the shipping costs of your initial purchase. Under no circumstances will the cost of returning your package be refunded. The refund for the amount of your purchase will be made using the same system with which you made the original payment.

Remember: This return policy is void after 14 days from the date of purchase or if you have previously requested the replacement of this purchase (2). In any case, after 14 days from the date of purchase, no returns or replacements will be accepted.

2. REPLACEMENT PROCESS

In exceptional cases your return may be motivated by an error in the shipment of the product and that the item received does not correspond to the one purchased. Only in this case KeyBiological contemplates the replacement of the product by another identical one as long as it is available. If this is not the case or if you do not wish to make a replacement, you will still have the right to invoke our return policy (1) within 14 days from the date of purchase as stipulated by law. Important: Under no circumstances will we replace a product with a different one, whether or not it is of lesser, equal or greater value.

If you wish to proceed with the replacement of the item sent by mistake, before shipping and within 48 hours of receipt of your order, you must send us an email to administracion@keybiological.com including in the subject the word REPLACEMENT accompanied by the number of your order that can be found on your invoice, and attaching a photograph of the product as you received it. This process is necessary so that we can properly handle your request. If this condition is not met, you must proceed with the return of your order taking into account that you have 14 calendar days from the date of purchase.

Once the process of replacing the item sent in error has been initiated, you must return the item to us properly packaged, in its original packaging, unopened, unused and in perfect condition. You must also include the purchase invoice. Once received and provided that all the conditions set forth herein are met, KeyBiological will take care of the reshipment of the replacement product at no cost to you. Only in the event that we have made the mistake of sending you a different item than the one you purchased will we cover the replacement costs. In the case of a return, the return shipping costs will be borne by the buyer.

Remember: This replacement policy is void if you do not contact us within 48 hours of receiving your package or if you have previously requested the return of your purchase (1). In any case, after 14 days from the date of purchase, no replacements or returns are allowed.

IX. LEGAL ACTIONS, APPLICABLE LEGISLATION, AND JURISDICTION

Keybiological reserves the right to present the civil or penal actions that it considers necessary for the undue use of the Web Site and Contents, or for the breach of the present Conditions.

The relationship between the User and Keybiological will be governed by the regulations in force and applicable in Spanish territory. Should any controversy arise in relation to the interpretation and/or application of these Conditions, the parties will submit their conflicts to the ordinary jurisdiction, submitting themselves to the judges and courts that correspond according to law.

 

Last modified: May 30, 2019.